Privacy Policy

---

Let’s Go Get’Em LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including transportation services offered through Uber and Lyft for individuals supported by the New Jersey Division of Developmental Disabilities (DDD).

---

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, date of birth, phone number, email address, and emergency contact details.

DDD & Acumen Information: Details needed to verify eligibility, funding, and approval for services.

Transportation Information: Ride requests, trip dates/times, pickup and drop-off locations, and trip confirmations from Uber/Lyft.

Billing & Payment Information: Information required for invoicing through Acumen or other approved payment vendors.

Communications: Records of emails, phone calls, or forms you send to us.

---

2. How We Use Information

We use your information to:

Provide transportation services through Uber and Lyft.

Verify eligibility and service approval with DDD and Acumen.

Process and manage billing and invoices.

Communicate with you and your support coordinator.

Comply with legal and regulatory requirements.

---

3. How We Share Information

We do not sell your personal information. We may share information only when necessary to provide services:

With Uber and Lyft: To schedule and confirm ride-sharing services.

With Acumen Fiscal Agent: For billing, invoicing, and vendor authorization.

With DDD: To comply with state reporting and service requirements.

With Your Support Coordinator: To coordinate services, confirm approvals, and ensure your transportation needs are included in your service plan.

With Service Providers: Vendors that help us operate (e.g., secure data systems).

As Required by Law: If disclosure is necessary to comply with legal or regulatory obligations.

---

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.

---

5. Your Rights

You may:

Request access to the information we have about you.

Request corrections if information is inaccurate.

Request that certain information be limited or deleted, subject to DDD and Acumen requirements.

---

6. Retention of Information

We retain personal information only as long as needed to provide services and comply with state and federal requirements.

---

7. Third-Party Services

Please note: when you use Uber or Lyft through our program, those companies have their own privacy policies governing how they handle your ride data. We encourage you to review their policies.

---

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.

---

9. Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Let’s Go Get’Em LLC

111 Town Square Pl, Ste 1238 PMB 649705

Jersey City, NJ 07310

Phone: 732-375-1158

Emergency On-Call Number: 732-574-5788

Email: info@letsgogetem.org

Website: https://letsgogetem.org